In 2025, Thai travelers continue to prioritize convenience and autonomy in the way they book trips, with opting for online channels. This strong digital preference reflects Thailand’s high mobile penetration rate and the widespread adoption of user-friendly platforms like Traveloka, Agoda, and LINE-integrated services. However, a significant still rely on travel agencies or tour operators, a segment likely composed of travelers seeking expert guidance for complex itineraries, religious pilgrimages, or multigenerational family trips. The data suggests a dual-channel landscape: while online booking dominates due to speed, accessibility, and frequent promotions, traditional agencies continue to play a role in trust-based travel planning.
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